What are your boarding and unloading
requirements? Guest boarding will begin 15 minutes prior
to your departure time. The only exceptions will be for weddings, whereas
brides will be allowed to board 30 minutes prior to guest boarding to accommodate
the brides entry to the onboard changing area. In the event we
have another charter after your event the Captain may at his discretion
return to the dock 15 minutes prior to the end of your charter. All guests
must unload within 20 minutes after docking. If all guests have not unloaded
within the 20 minutes provided, a charge of $200 will apply and an additional
$200 will be charged every 15 minutes thereafter.
What are your cruising times? All Charters require a 3 hour minimum except on Friday, Saturday and Holiday evenings, which require a 4 hr. minimum. All early charters must return before 4 PM and evening charters start after 6 PM.
Can additional services be requested during cruise? Any services that are requested while on charter (i.e. extra cruising time, bar tabs or extra food) are payable at the end of the charter and are subject to the sales tax of 8.25% and a service charge of 18%.
What happens if the weather is bad? As much as we would like to, we can't control the weather however, our yachts are fully enclosed on the lower deck and 3/4 of the upper deck. Also, our yachts have been designed for Houston weather! With approximately 300,000 btu's of air conditioning / heating, we definitely can put a chill in the Houston heat. On rare occasions Clear Lake's water level may lower when strong north winds blow, predominately in the winter. With water levels in this condition the yacht may not be able to safely leave the dock but don't worry we'll party on the Dock.
What are your cruising routes? Be assured our first priority is the comfort of our guests and because of our unique location we have the choice of cruising Galveston Bay or Clear Lake. So, if the weather should turn Galveston Bay to rough for comfortable cruising, we will cruise in Clear Lake until the bay calms down.
Can I bring my own DJ, Photographer or Cake? We don't allow an outside DJ service for weddings but yes you can, however any outside service persons (DJ, band or photographer) that you hire must, no less than 7 days prior to your charter, (1) be approved by our company (in writing), (2) provide us a copy of their insurance naming our company as additional insured, (3) the charterer must assume any and all responsibility for their actions and safety while on board and a $125 fee will be charged for each outside vendor except self service cake fee is only $50. If your DJ or Photographer does not show up for the event for any reason the $125 fee is not refundable. Also cancellations of our DJ or Photographer less than 60 days prior to your event will have a $150.00 cancellation charge. Outside venders will be counted in your final guest count.
Can I change our food order and what is the cut-off? Its been said that our food and service is equal to the best of the restaurants in Houston! So to insure quality, it's a must that all food orders be in and complete 14 days prior to your event (food orders may change anytime prior to the 14 day cutoff). Should your food order increase after the 14 day cutoff, a surcharge of 10% of that increase will apply. The increased contract amount and the surcharge will be due prior to boarding. After the 14 day cutoff the food orders cannot be decreased.
What about unexpected Guests? Its possible that when your friends find out that you are having a party on a yacht you will suddenly discover you a lot more friends than you thought however Majestic Ventures places the crew on the yacht based on the guest count on your proposal, this is to insure that your level of service is as high as possible. If unexpected guests show up there will be a mandatory charge of $50 per extra guest. Also Majestic Ventures can not be responsible for food quantities or providing the extra seating for the extra unexpected guests and your level of service may be compromised.
Are There Yacht Decorations? All of our yachts are tastefully decorated and will change with the seasons of the year. If you have a theme you would like to have us provide it may be at an extra cost so please ask us to provide you with a quote. Most all decorations are one of a kind and are the property of Majestic ventures Inc., we spend many hours obtaining and maintaining them for your pleasure so please do not remove any decoration for souvenirs.
Are There Wedding Decorations? Knowing that many weddings are booked well in advanced and some decorations will wear out over time, our wedding decorations will be continually changed through out the year with more current styles. If there are any specific decorations that you have seen, and may require, please provide us with that information in writing so we can get it included in your file. All decorations are subject to change without notice.
Can I expect any pricing changes? Although we try to maintain our charter rates and food pricing and your charter pricing is guaranteed regardless of how far in advance you book your charter, its always possible that our prices may change and on occasions we may run specials which will not decrease your original contract price if the special is lower. If, however, you increase the quantity or add additional food prior to your event, the price that will be quoted for those changes would be at the increased or decreased current pricing. Unchanged items would not be affected.
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